How do I apply the product?
Wash skin and apply a thin even layer over the affected area
twice daily. Massage thoroughly until cream is absorbed
completely into the skin.
As with all cosmetic
products, please consult with a dermatologist prior to use. Long
term treatments with any skin care product should be monitored
by a medical professional. For external use only. Do not apply
inside the eye or eyelids.
How effective is the Eye Complex?
The clinical studies prove the drastic influence
of C12-15 Alkyl Benzoate, Tribehenin, Ceramide 2, PEG 10 Rapseed
Sterel, Palmiteyl Oligopeptide, Hydrolyzed Rice Bran Protein,
Glycine Soja Protein, Oxido Reductases andCeramide3 in reducing
deep wrinkles and circles as much as 98% retaining the natural
firmness of the skin.
Who can use the Eye Complex?
All men and women showing signs of aging and experiencing dark
circles, fine lines, wrinkles, and puffiness around the eyes.
Our products are ideal for people facing problems of dry skin.
How long does it take to see results?
Everyone's condition is unique and some users may take
longer to see results. On average, our customers report seeing
initial results as early as 2 weeks. Full results typically take
1-2 months of regular use. If for any reason you feel that our
product was not effective in reducing your particular condition,
you may return it for a refund within 30 days.
Are the ingredients in the Eye Complex safe for long term
use?
All of the ingredients in the Eye Complex have been
clinically tested for safety. We include only the most effective
and safest ingredients in our products.Does the Eye Complex work on dark
and/or ethnic skin tones?
Yes. Our products have been proven to work on
all skin types, regardless of color and ethnicity.
My skin feels warm after I apply the product. Is this normal?
Some users may be extra sensitive to the
ingredients in our products. This can cause minor
irritation in the first week of use.
This is normal and does not signify any harmful side
effects. You can reduce the number of applications
for the first two weeks and allow your skin to
adjust to the ingredients. If irritation becomes severe, you
may have an allergic reaction to the product and
should discontinue use.
Can I use the Eye Complex with my other skin care products?
The Eye Complex can be used along with most skin care products.
We recommend that you spot test on the forearm or neck before
applying on the face. With prescription products, please consult
with your doctor.
Can I wear makeup after applying the cream?
Yes. However, please wait at least 10 minutes
before applying any makeup, moisturizers or sunblock. This
will allow the Eye Complex to
absorb properly into the skin.
Do you ship to countries outside of the United
States?
Yes. However, we require that international
customers have a verified PayPal address if
placing an order online. For more information, please view our
ordering page.
How do I order a product that is out of stock?
Please check back in 2 weeks time and the
product should be available to purchase.
What forms of payment do you accept?
We
accept PayPal, credit card, money order and cashiers
check. We do not accept personal checks. For more
information on payments and ordering, please view
our
ordering page.
Can I return the product for a refund?
We will
issue a full refund on any product (used or unused) returned
within 30 days of the initial delivery date. Shipping charges
are not refunded. To process a return, please contact us for a
RMA number.
How is the package shipped? How long will delivery
take?
We ship all of our orders via USPS Priority Mail
to a confirmed/billing address. The package will be
marked from "Civant Pharma" and may require a
signature on delivery. Delivery times will vary
depending on location, however, all orders are
shipped within 1-2 business days upon receiving
payment.
Do you offer any free samples?
We are no longer offering free samples. This may
change in the future.
Do you offer discounts for large orders?
Please use our
contact
page to request a quote for large orders.
